Prescription: Capital Rx through Costco
Plan Features
Everything You’ll Need to Know
IMPORTANT NEWS!
Effective 7/1/2025, we will be using Costco pharmacy for mail-order and pick-up prescriptions through Capital Rx.
If you have not yet set up an account with Capital Rx, it is a good idea to do so. That way, you’ll be prepared if you need any medications. You can use this link to create an account: https://app.cap-rx.com/register
Remember, you can call Capital Rx Customer Care anytime at 1-877-542-2779. Visit us online at: pharmacy.costco.com
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*What is Costco Pharmacy Specialty Pharmacy’s contact information?
Phone number: Call the number for Capital Rx on the back of your ID card for assistance with your prescriptions, status, and enrollment. When calling, follow the prompts for specialty pharmacy.
Website: https://www.lumicera.com/costco-specialty-pharmacy/
*Costco Specialty Pharmacy Customer Support hours of operation:
Available Monday – Thursday, 9 a.m. – 8 p.m., and Friday, 9 a.m. – 7 p.m., EST.
If you have an urgent request, support is available 24 hours a day, 7 days a week.
Plan Documents
Capital RX- Prescription Benefit Program
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Benefits of a 90-Day Supply
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Member Vaccine Program
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Websites
Contacts
Capital Rx Customer Service Line
1-877-542-2779 or 1-833-599-1007
Costco Mail Order Pharmacy Customer Service
1-800-607-6861 I Fax: 1-877-258-9584
Monday through Friday 5 a.m. to 7 p.m. (PST) Saturday 9:30 a.m. to 2 p.m. (PST)