Prescription: Capital Rx through Costco

Plan Features

Everything You’ll Need to Know

IMPORTANT NEWS!

Effective 7/1/2025, we will be using Costco pharmacy for mail-order and pick-up prescriptions through Capital Rx.

If you have not yet set up an account with Capital Rx, it is a good idea to do so. That way, you’ll be prepared if you need any medications. You can use this link to create an account: https://app.cap-rx.com/register

Remember, you can call Capital Rx Customer Care anytime at 1-877-542-2779. Visit us online at: pharmacy.costco.com

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*What is Costco Pharmacy Specialty Pharmacy’s contact information?
Phone number: Call the number for Capital Rx on the back of your ID card for assistance with your prescriptions, status, and enrollment. When calling, follow the prompts for specialty pharmacy.
Website: https://www.lumicera.com/costco-specialty-pharmacy/
*Costco Specialty Pharmacy Customer Support hours of operation:
Available Monday – Thursday, 9 a.m. – 8 p.m., and Friday, 9 a.m. – 7 p.m., EST.
If you have an urgent request, support is available 24 hours a day, 7 days a week.

 

Websites

Contacts

Capital Rx Customer Service Line

1-877-542-2779 or 1-833-599-1007

Costco Mail Order Pharmacy Customer Service

1-800-607-6861 I Fax: 1-877-258-9584

Monday through Friday 5 a.m. to 7 p.m. (PST) Saturday 9:30 a.m. to 2 p.m. (PST)